VSVS Associate
FAQ

Frequently asked questions.

Everything you need to know about working with VS Associate — services, software, security, onboarding and more.

1. What bookkeeping services do you provide?
We provide comprehensive bookkeeping and accounting support, including transaction recording, bank and credit card reconciliation, accounts payable, accounts receivable, general ledger maintenance, month-end close, financial reporting, catch-up bookkeeping, and bookkeeping clean-up projects.
2. Who are your ideal clients?

We work with:

  • US CPA Firms
  • Accounting Firms
  • Small & Medium Businesses
  • E-commerce Businesses
  • Professional Service Firms
  • Startups
  • Retail, Manufacturing, Hospitality and Construction businesses
3. Which accounting software do you support?

Our team is experienced in:

  • QuickBooks Online
  • QuickBooks Desktop
  • Xero
  • Zoho Books
  • SAP Business One
  • Microsoft Excel
  • Google Workspace

We can also adapt to other cloud accounting platforms based on your requirements.

4. How do we securely share our accounting data?
We use secure document-sharing methods with restricted access. Client confidentiality is protected through secure processes, access controls, and confidentiality agreements whenever required.
5. Can you work directly with our CPA or accounting firm?
Yes. We regularly work as an extended back-office team for CPA firms and accounting practices. We provide white-label bookkeeping services while allowing your firm to maintain the client relationship.
6. Do you offer dedicated bookkeeping resources?
Yes. Depending on your requirements, we can assign a dedicated bookkeeping professional or team who becomes familiar with your business, accounting processes, and reporting requirements.
7. How do you ensure the accuracy of bookkeeping?
Every engagement follows documented Standard Operating Procedures (SOPs), reconciliation checklists, and multi-level quality reviews before reports are delivered to clients.
8. How quickly can you start?
Most engagements can begin within a few business days after understanding your requirements, defining the scope of work, and completing the onboarding process.
9. Can you help clean up historical bookkeeping?
Yes. We specialize in catch-up bookkeeping and clean-up projects, including correcting historical errors, completing missing transactions, reconciling accounts, and preparing books for tax filing or audits.
10. Do you prepare financial reports?

Yes. We prepare timely management reports, including:

  • Profit & Loss Statement
  • Balance Sheet
  • Cash Flow Statement
  • General Ledger Reports
  • Accounts Receivable & Payable Reports
  • Custom management reports as required
11. What industries do you serve?

Our team has experience supporting businesses across multiple industries, including:

  • Retail
  • Wholesale
  • Manufacturing
  • Construction
  • Hospitality
  • Professional Services
  • E-commerce
  • Real Estate
12. How do you communicate with clients?
We communicate primarily through email, and also via Microsoft Teams, and Zoom or Google Meet where appropriate. Regular review meetings can be scheduled when required.
13. What are your working hours?
Our team works with flexible schedules to ensure sufficient overlap with US business hours, allowing for timely communication and efficient delivery.
14. Is my business information kept confidential?
Absolutely. Confidentiality is one of our core principles. We implement secure processes, restricted data access, and confidentiality agreements to protect all client information.
15. Why should I outsource bookkeeping to VS Associate?

By partnering with VS Associate, you gain:

  • Over 20 years of accounting experience
  • Structured accounting processes
  • Dedicated bookkeeping professionals
  • High-quality financial reporting
  • Cost-effective offshore support
  • Secure and confidential operations
  • Reliable long-term partnership
16. How do I get started?

Getting started with VS Associate is simple and transparent.

Step 1

Initial Discussion (via Email)

We begin with a short email discussion to understand your business, current bookkeeping process, accounting software, reporting requirements, and expectations.

Step 2

Bookkeeping Health Check

Before providing a proposal, we conduct a Bookkeeping Health Check of your existing books. This helps us evaluate:

  • Overall quality of the bookkeeping
  • Bank and credit card reconciliations
  • General ledger accuracy
  • Accounts Receivable and Accounts Payable
  • Chart of Accounts structure
  • Historical errors or backlogs
  • Month-end closing process
  • Financial reporting practices

Step 3

Scope & Cost Estimation

Based on the Health Check, we determine the level of effort required and prepare a customised service proposal with transparent pricing — ensuring a fair, accurate quotation based on the actual condition of your books.

Step 4

Secure Onboarding

Once the proposal is approved, we complete the onboarding process, establish secure access to your accounting system and documents, and assign a dedicated bookkeeping professional.

Step 5

Ongoing Bookkeeping & Reporting

Our team begins managing your bookkeeping according to the agreed scope of work, with regular communication, quality reviews, and timely financial reports.

Still have questions?

Send us a note and we'll get back within one business day — no call required.

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